This report profiles three workforce organizations across the countryin Colorado, Georgia and New Yorkand explores the strategies they used to grow their programs locally. The report examines the dilemmas workforce organizations frequently face in meeting not only the needs of their dual customersjob seekers and employersbut also the needs of a third customer, the public funding agency that is often paying the bill. Along with a look at how these organizations created environments that supported staff in their work, the report also considers the ways a vision and commitment to the workforce fieldbeyond the interests of the organizationcontributed to their success.
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