Whatever their job titles -- job developer, employment specialist, business services representative -- staff who balance the competing demands of both job seeker and employer customers face a challenging task. "Working with Employers: Skills and Strategies for Job Development Success" offers ten skill development modules (each 2-1/2 to 3 hours in length) that can strengthen the effectiveness of front-line staffs job placement activities. Participants experience a peer learning community as they practice key concepts, apply those in their daily work, and gain insights from other experienced practitioners.
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